FAQs
HOW DO THE ADULT SHIRTS FIT?
All of our adult tees are a unisex fit. If you're looking for a more fitted look or are in between sizes, we recommend sizing down.
HOW DO I CARE FOR THE TEES?
All of our tees are screen printed using high quality inks. To best preserve the graphics, we recommend washing in cold water and inside out.
WHO DESIGNS YOUR TEES?
Linley designs all of our graphic apparel in-house. All designs are original. If you're interested in working together on a branding project - get in touch with me at: hello@mattedink.com!
DO YOU ACCEPT RETURNS OR EXCHANGES?
Yes - you can read more about our return and exchange policy HERE.
WHAT IS YOUR PROCESSING TIME?
Most orders are shipped First-Class Mail via USPS. First Class Mail typically takes 2-3 days to arrive, but can take 3-5 days for more remote areas.
Orders are shipped within 1-3 business days. Typically, we try to fulfill orders within 2 business days.
WHAT HAPPENS IF MY PACKAGE GETS LOST?
We cannot accept responsibility for lost or stolen items. All orders include tracking. Please contact us at hello@mattedink.com and we will with you + USPS to find a solution.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards as well as payments through PayPal, Apple Pay & Google Pay.
DO YOU ACCEPT WHOLESALE ORDERS?
We sure do! Please reach out on our wholesale page if you'd like more info about our wholesale prices and policies.